Hundreds of thousands of consumers in Pennsylvania may be affected by the Attorney General’s lawsuit against a student loan company.

Pennsylvania Attorney General Josh Shapiro recently filed a lawsuit against Navient, which is the largest student loan servicer in the U.S. In fact, most Pennsylvania consumers with unpaid student loans are serviced through Navient Corp. and its subsidiary, Navient Solutions LLC. The Attorney General’s Office alleges that Navient used deceptive acts that ultimately led to consumer harm in Pennsylvania. Through the lawsuit, Shapiro seeks restitution for hundreds of thousands of borrowers in the state. This is possibly good news for any Pennsylvanian with a Navient student loan they are struggling to repay.

How Navient Has Allegedly Committed Student Loan Abuses in Pennsylvania

In an official statement, Pennsylvania Attorney General Shapiro said:

“Navient’s deceptive practices and predatory conduct harmed student borrowers and put their own profits ahead of the interests of millions of families across our country who are struggling to repay student loans.”

Specifically, the Office of the Attorney General in Pennsylvania filed the lawsuit because of the following alleged deceptive acts against student loan borrowers.

  • Knowingly issuing pricey loans to subprime borrowers (consumers with low credit scores) who were likely to default.
  • Not performing core servicing duties, such as providing ample customer support during the repayment process.
  • Attaching higher-than-average interest rates and origination fees to subprime loans.
  • Making “predatory” loans (high interest rate loans) available to students attending for-profit colleges and universities with very low (below 50%) graduation rates.
  • Loosening credit standards to pull in more subprime student loan borrowers.
  • Not guiding borrowers in distress toward income-driven repayment plans before turning them over to aggressive debt collectors.

There is already a federal lawsuit pending against Navient, filed by the Consumer Financial Protection Bureau (CFPB). Also, the Attorney General encourages any Pennsylvania consumer who believes they were harmed by Navient’s alleged practices to file a formal complaint.

How Pennsylvania Consumers with Unpaid Student Loans Should Deal with Abusive Debt Collectors

Any Pennsylvania consumer with past-due student loans should know that debt collectors are prohibited by federal law from engaging in abusive tactics. Under the Fair Debt Collection Practices Act (FDCPA), debt collectors may not threaten consumers. In addition, no debt collection agent may call consumers at inappropriate hours, discuss their debt with third parties, or use harsh language with them.

If, however, a debt collector harasses you, or makes you feel uncomfortable in any way, you can make them stop. Simply call Credit Repair Lawyers of America in Pennsylvania. Once you contact our firm, and experienced FDCPA lawyer will do whatever it takes to end the abuse. In some cases, we even make the offending debt collectors pay damages to our clients. No matter what, we will stop the harassment, and all of our services are absolutely FREE to clients.

The Free and Legal way to End Debt Collector Harassment

At Credit Repair Lawyers of America in Pennsylvania, we’ve had years of experience when it comes to stopping debt collector harassment. We’ve also been cleaning up credit reports for consumers since 2008 for free. How do we do it? All of our fees come from the defendants in settled cases. This is why our clients pay nothing for the work we do.

Let’s start the conversation about what we can do for your credit. Set up your free consultation today by calling Attorney Gary Nitzkin at (856) 912-3511 or sending him a message through our contact page.

For more information about Free Debt Collector Harassment Relief, please visit